Support

Questions about your account, your subscription or the app go to one inbox, and a person reads every message. We usually reply within a day.

What to include

• the email address of your Bolt Studio account
• your operating system and version
• the Bolt Studio app version, if your question is about the app
• what you did, what you expected and what happened, with screenshots or error text if you have them

Billing

To cancel, update your card or see invoices, sign in, go to Account and open billing (Manage billing, or Update payment details if a payment failed). Cancelling stops the next renewal, and you keep access until the end of the period you have paid for.

Stripe sells Bolt Studio subscriptions for us through Link, as the merchant of record. Your receipts come from Link, the charge on your card statement starts with LINK.COM, and Link’s support can help with payment questions and, in some cases, refunds: Sold through Link help. We are happy to help with those too.

Privacy requests

To see, correct or delete what we hold about you, see the privacy page.